Many of us know the situation where the competing claims is not possible to find a way out of deadlock. Consider a simple example, which is found almost everywhere. The project manager is watching the situation. Taking on the job a new manager by typing it in the course of the case, sends what is called the work "in the field." The new manager comes in the office until the end of the day, all day, he spends working with clients in the field. At the end of the day, taking another batch of advertisements, filling out the necessary reports and documents, time and again sent to replenish the customer base. And after a month or two with this approach the manager have certain results, it appears your sales and it can be called by some the result of working with clients. A couple of months, the manager has less leaves to meet with clients, slightly "cool" in his work and that is called, becomes more hardened. Cold calls performed them less often, and after a short time, he did settle in the office.
Most managers see in this situation only one thing – people become lazy and not wanting to work. And this is the place to be, but probably not with all worth a look at the situation not only from this angle. The situation is ripe for conflict and tend to head shifts the blame only on the slave, considering it lazy. But this is not always the case! If a manager receives a steady sales results over a long period, it says, and that in his work there were qualitative changes for the better.