The Client

Self-regulation is focused on managing internal States, impulses, and resources. This self-regulation is formed by five emotional skills: self control: keeping under control the emotions and harmful impulses; Reliability: Maintain standards of honesty and integrity; Conscientiousness: Accept responsibility for personal performance; Adaptability: Flexibility to react to changes; Innovation: Be open and willing for ideas and novel approaches and new information. Motivation are the emotional trends that guide or facilitate the obtaining of goals. The motivation is composed of four emotional skills: desire to triumph: guiding desire to improve or to respond to a standard of excellence; Commitment: Align with the goals of a group or organization initiative: disposition to take advantage of opportunities; Optimism: Tenacity to find the goal, despite the obstacles and setbacks. Social aptitude determine the handling of relationships. They include the following skills: empathy, social skills, empathy is the ability to capture the feelings, needs and interests of the other. Empathy includes five emotional skills: understanding others: perceiving the feelings and outside perspectives, and actively interested in their concerns; Help others to develop: perceiving the needs of development of others and build their capacity; Service orientation: anticipate, recognize and meet the needs of the client political consciousness: interpret the social and political currents.

Social skills the skills to induce the desired responses in others. These include eight emotional skills: influence: implement effective persuasion tactics; Communication: Listen openly and convey compelling messages; Conflict management: manage and resolve disagreements; Leadership: Inspire and guide individuals or groups; Catalyst for change: start or handle changes; Links: feed the instrumental relations; Collaboration and cooperation: working with others to achieve shared goals; and team skills: create synergy to work in pursuit of collective goals Note: box made with information taken from Goleman (1998). For this research defines emotional intelligence, as a form of social intelligence that involves a set of skills, attitudes, skills and competencies that determine the conduct of an individual to direct the feelings, emotions and recognize those of others; Learn to discriminate between them, and use this information to guide the thinking, the action itself and contribute to individual and social well-being.

Beethoven Day

sinfoniafantastica.wordpress.com/ / by Leopoldo de Quevedo y Monroy Colombian think you, in which wept yesterday, beyond cousin, in sister or me when just start typing these images of music. I can imagine the wildness of Beethoven, deaf and awash with eighth notes and staves in his brain. They did not fit in the score. How many symphonies have not you been in his swollen aorta. And his own life, Symphony, completed in the form of tragedy. But, at the end, as a true masterpiece threaded so that today we read it and hear it a thousand times.

Cantatas, tantrums, clear Moon, light soups, matinatas in steeds, sonatas by colours as pictures of Gaugin, Renoir or Van Gogh roamed their neurons. Artists, geniuses like-, assassins, inventors, writers, poets, counters, artisans, masons, all write to every day black or white notes, silences, fusas or semiquavers in the short or long macrograma of personal life. Nothing is casual. Every event in the world has its sound, his loud ring, muted, staccato or slow. And little by little we will fill the score with sweats or tears, applause, festivals and races. A bass drum, interprets it once again the sweet flute or campaign or hoarse tuba.

Nothing clashes. The Symphony that each write is yours, unrepeatable, solemn, sad, allegro con moto or noisy as a tempest of lightning and ash. Everyone takes in the morning the instrument that is hand or according to you have air in your lungs. If you are going down the street is cast to shoulder the violin or guitar in the belly. If sits on the bus or the plane touches soft cymbals or writes the letter of an aria or reviews the first movement in the morning. The party plays the French horn or if it is with her partner invites her to dance a minuet or a waltz tararean. At meals, at work, in bed is the man or the woman an appropriate instrument and own for relaxation, the discussion music or the fioritura to the class at the Academy. And everything is being printed, such as a mp4 or an Ipad, the Symphony goes sounding radiant, bloody or andante According to the tone that give the fingerboard of the individual each day. If someday an accident who takes the baton or falls ill at a clinic day concert is not canceled or interrupted. Bass horns will sound, with plastered arm take flute or timpani sing with soft touches or will hold a black silence or green surgeon. The symphonies of Mozart, Haydn or Beethoven or Tchaikovsky were not always glossy or festive. Some sacred, others engaged in war or joy. Because life is not all colour of lily or strawberry or mint flavour. Once the up violin cries the guitarron croon or marimba rains, or the campaign plays dead. Not so the Symphony will be it and those who listen to it will not enjoy it. Our life is an endless number of echoes, strange sounds, outbursts of ayes and emotions, purrs, torey, Thunder or mansa water murmurios. Journal each of us plays the part of a work Summit. I think that my last note a job will give her in flat minor. 20-12-10 8: 16 am original author and source of the article.

Derkra College International

It is important to know Act, pretending, lying, exaggerating, extort and blackmail if necessary. If you have read about Adam Portnoy already – you may have come to the same conclusion. Recently a company that produces luxury carpet was with zero sales and asked me for advice, none of their clients was buying its products considered non priority spending on them, in times when there was no money or to pay wages to their employees; the solution was to provide (sell / rent) the database of customers (names, phones, charge, segmentation, etc.) to related companies (not competing) as e.g. cleaning services of carpets, Office furniture, among others. Further details can be found at RMR Group, an internet resource. The conclusion is that you always have something that other needs and which can take advantage. may not feel the same. The recommendations are fundamental, but not you should ask your client that you recommend to another person so that then you can go to knock on the door to this other person, present yourself, to publicize your products, track customer and wait for you to buy someday, not, when you talk to anyone (client or non-client) you should ask recommendations from those companies that are investing in what are investingso you can identify who might be a potential buyer and dismiss those who are interested in your product but at the moment have no money to spend if there are no opportunities for a road should be open to be followed by another way, if my clients who already rely in my are spending their money on other different to mine rublesno matter, I must follow the path where this money; If the trust and relationship with your customers is strongly established, not them It will matter if you do sell A or B, they will always trust what you offer them. The right price for the indicated customer, all of our customers do not have the same economic solvency, while our product is the same must focus on its economic value to the perception that has each client how much coupon, sometimes raise the price to then offer a discount is beneficial, perhaps in another case I can charge more to someone who is shown shaving and again I can charge less to someone who is comparing various proposals. Finally, in times of crisis is required much creativity and coldness to know face the opportunities. PATRICK L..

Spanish Clock

Ricardo Carrasco, supposedly of Spanish nationality, that uses electronic, mail is a person who through e-mail electronic was present in Peru as a prosperous businessman, as a wealthy merchant dedicated to the import and export of safety items. Sending some months ago a mail electronic with a resume in pdf, huge, where is described which was a sort of James Bond European, as well as a great connoisseur of the Spanish market of safety items. He made a proposal of course business to my company, offering to sell us items for safety, private detectives, at prices bargain, much less of the market, only for us. US shipping a few catalogs on the famous clock spy, an article that in Spain sold to 99 euros through the Ganga.es store. It is advertised in this link told us that it was owner of a few exporting companies, the same he had been commissioned to manage because he had very many businesses in Spain and that he was very busy.

We asked legal documents of our company, so that we could import their products, we offered the clock spy to EUR 30 and manifesto that we was going to send samples of the said article and many others more. We look forward to sending sample articles, but never such a thing occurred. US shipping other messages saying that you had said that nothing could send us, because the Customs thing decomisarian. This us struck mightily, because if you can import if all legal permissions are and if it is articles that are not prohibited. Mr Ricardo Carrasco, rested than not. In Lima we coordinate everything legally with the Sunat, with a Customs Agency authorities, serious and expert in imports with connections in Europe, we refer to the wealthy Spanish businessman, requirements that towards the Agency to be able to bring in legal way, by importing the famous clock spy, but never answer messages.

Mashed Potatoes

Brief history: This is a recipe that reminds me of my childhood in Caracas, Venezuela. It was a classic day Sunday in my house. My mother worked all week and there was even a time when studying at night. So it was on weekends when I had more time to cook us his delicacies. I liked it so much that I always ate everything and let the puree, which sometimes even mixed with white rice to pay a little or give me the feeling of a larger portion for last.

Anecdotes that never imagine writing. As well as mash, polenta, which originally was made with wheat flour rather than corn, is an invention of the Roman chefs of Julio Cesar, designed to feed thousands of legionaries, and Centurions. Ingredients: 2.5 pounds potatoes 5 cups water 2 teaspoons water 1 cup hot milk 4 tablespoons butter salt and white pepper to taste. Ingredients: the potatoes are peeled, cut into pieces, washed and put fire in a pot with water, 2 teaspoons of salt. Leads to a boil and is kitchen for about 15 to 20 minutes or until tender potatoes to the point that can be pierced with a fork.

They drained very well. The milk is boiled and put aside keeping it hot. Pass potatoes boiled in pieces to the container of an electric mixer, and beat; in case that you don’t have a food processor, then crush or shred the potatoes up to turn them into puree;Add the butter and then the milk, slowly in a little and stir until all the ingredients are well mixed. Finally add the salt and pepper. Serve immediately or kept hot in double boiler. Tips: Mashed potatoes has many variants. The breast of my good friend Carlos Anato Ms. Lastenia Rivas added Parmesan cheese and imagine how rich that remains. I particularly put a point of nutmeg and a nick of garlic powder and Parmesan cheese, which is one of my addictions.

Indispensable Garment

By that the Jeans are a garment Indispensable Los Jeans have become an indispensable for daily garment live, because it can be used well is at work or resting, today if you’re walking down the street and do the exercise of counting how many people are going, who are dressed in Jeans you asombraras to discover that of every 10 at least 7 people wearing this garment, I for my part; in my closet I have more 6 jeans and unlike other times is what more should I wear, today your find jeans of various prices from $29,900 to $300,000 with all kinds of designs, shapes, colors in the end. But as look Jeans our indispensable garment every day and see you differently? Here I give some guidelines so that you have them in mind: the material of the Jeans in the majority of cases is 98% cotton and 2% lycra and lycra and 99% others 1% are cotton, the former are good for women who have hips and tail that is latino body or eight. On the other hand we have the jeans that are 1 % Lycra and 99% cotton, these jeans are good for women who have almost no buttocks and her legs are thin, and if it is a fabric that may be a little thick so much better. Finally if you have tummy is important to use shooting I stout or at the waist because it captures all the body do you see very well formed. Now as I have them? Good; any material jackets look super good, seeks to be a jacket of bright colours and accompany it with a good scarf or pachimina, also found that you can use different types of shoes boots, heels, tennis in the end a good tip is to use the Jean jackets or blouses of the same color of shoes equal with the portfolio are very chic.

Guild Negotiations

At a certain age I told my father that I would like to work in where he did. Far from show was uncomfortable with the proposal told me: are you willing to start from the bottom? AND… Yes, I articule doubting. And went on to say:-because you know that there I worked many years and I am the Chief of staff in the end; If you have clear I will see what I can do – the height of the conversation I had it so clear but it wasn’t question of creasing. To be brief I say that shortly after it was cited for the relevant medical examination and in less time than I imagined, was already able to start working.

And so it was. If either young and inexperienced, I knew that it would not be easy. In that circumstance, and after some months I knew of the my first contact with the body of delegates. Of course, I was the son of the Chief of staff and had to try me. And these types chose a circumstance slightly less than perfect to know who you were dealing with. I was invited to a remove of collaboration for reasons I could not know fully. It is that it was of old quarrels that were piling up with over the years.

Accordingly, I decided to not get me into trouble with my new colleagues and joined the claim. For what!!! My father had decided to hold a meeting with the internal Commission of the moment to reach an agreement. Outside of the Office were all colleagues that amounted to his presence, Guild management support. And I, of course. When it ends the meeting and leaving office my father sees me (but he did like that I did not see) and addressing all said:-boys: this is resolved only if each party makes a contribution to build a better working relationship.

European Centre

Goals from Ander Herrera and Thiago gave the tournament the Spanish combined. Spain was superior during the final and without a doubt the best team in the Championship. Third time Spanish national football team achieved the European category. Spain won its third European under-21 to beat Switzerland in the final (0-2) and touched the sky of Aarhus with a heavenly Thiago, author of a goal for framing a missing 40 meters from the goal that put the finishing touch to a tournament that extends the Spanish domain in football. A new generation full of brilliance was proclaimed champion of Europe in a stadium that must be patrimony of humanity for Spain.

At Aarhus Stadion was born a style in the absolute which guided it to become champion of Europe and the world. The guys at mile, with a heritage of priceless game, culminated a flawless tournament. They overcame the pressure of being favourite. The spate of successes of Spanish football causes that rivals studied the game and reflect an approach focused on the destruction, rather than show their qualities. It happened to Switzerland. Until the glossy finish on his football. Safe in dnsa, without conceding a goal.

He sacrificed the quality of players like Shaquiri or Xhaka in the fight. In the challenge of curbing the magic of players who changed the pace: Thiago and Ander Herrera. Spain took break the match. Except for an isolated arrival Adrian culminated in a center that found no m, it jammed. The final pressure. The accumulated fatigue of a team in which mile has not rotated. Emerged a figure above all to maintain the force. It’s Javi Martinez. As media unique in the European Centre has proved to be the great Dominator. After working without the ball displays, the exercise of pressure from Spain was downgraded. It triggered that, although you send your domain was not overwhelming.

Moulinex Vegetables

It seems that I now have more time, yupiiii! I have no idea until, but before you complain by thing not done until now, prefer to get me hands to work and publish a couple of recipes for vegetables making centuries hovering around by my files. A few months ago I was sent a package containing a wonderful product, the rallador-cortador of Moulinex in the Ruby Red collection. It is great, practical, does not occupy much place in the kitchen, works swimmingly, easy to clean and is also chulisima. I have been so pleased with the product since I bought the mini processor of the same collection, jajajaja, is that I’m very capricious, I can’t help it!. The best way to show you well you are grater is this recipe so easy and so tasty, perfect to replace French fries that have as many calories. These chips are great for kids in the House to eat vegetables with enthusiasm and with a smile. Feeding vegetables to my daughter is a nightmare, makes me nerves, which sees green in the dish begins with a few intense belly pains which tears him up cause! Come on, let me clear what will be an actress almost without the least effort and care for when I grow up! I’m always looking for recipes that include vegetables that are so camouflaged or presented in a fun way so that she unwittingly eat them. This recipe is the most. All the weekends she asked them! It is total success, and if you over buy you this wonderful device you tardais anything, much less in doing it.

Companies

The management of communications is a not unimportant variable. On the one hand, you can collaborate to exit gracefully or, on the contrary, sharpen it further. The managers of many companies are susceptible to these situations. They think that these are situations for other types of businesses, not for yours. They see from afar this possibility and it is not even considered in their annual communication plans. There are large companies that don’t even have structured a Department of external relations which could be responsible for the handling of crisis.

For some, the crisis may affect the positions of power of persons or organizations. A manager could see forced to resign and a President to decline his charge. For example, a crisis can be unleashed as a result of an accident, a strike of great dimensions, damage to the environment, statements by some of its members, the financial situation or information that was leaked. I will mention several examples of cases that have occurred in several countries of Latin America: 1. rumors of bankruptcy of a very strong Bank: the Bank really wasn’t in bankruptcy, but the rumor was that the interest made massive withdrawals, that Yes led to bankruptcy and closure of the Bank. 2.

An accident at an International University with students from various countries. A foreign student lost his life and made that the private University was about to close with the consequent deterioration of its international image. 3 Chemical spill in a factory of adhesives and industrial adhesives: medium environmental organizations are pronounced asking for closure and a million dollar compensation for employees and the city. 4 Accusations to officials of an institution of the Government of having received bribes to rig a millionaire international tender in the granting of international airports. 5. Mass poisoning by consumption of canned goods. The company that produces and distributes the canned is forced to withdraw all its products, with the consequent damage and subsequent mistrust of supermarkets and shops. And thus I could mention hundreds of situations that could lead to a crisis resulting in damage to the reputation of the company. Why everyone should analyze its vulnerabilities and potential of becoming a crisis situations. There is no single definition, depends on each case in particular and its context. The power, time, emotions and uncontrolled behaviour are inherent factors of the crisis to be analyzed detail. Prevention is the best proactive attitude that officers of a company with potential risks should be included in their projects. Without a doubt, in the crisis management experience shows but it is not necessary to arrive at this instance if some strategies you can implement to avoid them and deal with them with prior knowledge. Prevention, assumed from this perspective, is transformed into a fortress. The conjunction of these variables from the hand of the main actors exceed the impact of a crisis in better conditions. Develop a manual of crisis in advance, according to their needs, with professionals in the area of social communication, will help an organized to address the crisis.