Posts tagged the present time

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Better Owners

The experience verifies that an owner of business, before being educated and using its time in planning and seeing that strategies will implement in their project, becomes an entrepreneur, and has all their positive energy in taking a passage after another one until making specific its desire to become industralist. The owners of businesses, besides the enterprising spirit, need other ingredients so that its project happens of its initial stage to its mature stage. In Mexico, the SMEs represent 50% of the gross internal product, their permanence within the national economy hits in the development of the country, nevertheless, the statistics demonstrate that more from 60% of the businesses they do not get to turn the year of life. To learn to being owner of business is a slogan that many have prevailed since the concept ” Coaching” it began to be applied in the businesses. It is verified, that when the owner is put under programs of enterprise qualification […]

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Contact Center

Until today we followed in the evangelisation process, because the subject is not accepted easily by the organization. He gives displeasure in many cases, the difficulty of some managers and directors, who avoid the subject, or that when already has some degree of decision, they come with the man of systems and forget the one of marketing. For that reason my first answer is: you do not begin by the technology. The CRM is a strategy of businesses fundamental and application forced in the modern company, but is a marketing decision. First that you must do is to have a strategy, to be conscious that the market is your own data base and that the individualized handling of the relations with each of your clients will consolidate the future of the company. If it brings back to consciousness enterprise she is directed not only to obtain new clients, but to conserve them, fidelizar them and to establish relations of long […]

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