Touch and try out is strongly encouraged. A lively, but also very personal atmosphere invites you to the conversation. First impressions count”, certainly to Schonfeld. We want our clients feel comfortable and at the same time good advice. “If we already prove our competence as a packaging specialist at the fair, further discussions arise and in the best case even a collaboration.” Our customer service department as an interlocutor available at easyFairs packaging 2011 of LogiMAT. They know their products in detail and also like to very specific questions.
Customers benefit from over 50 years of experience in the market of the RAJA Group Europe’s no. 1 in the packaging. Our spectrum of customers is extremely heterogeneous from the small entrepreneurs to major corporations, everything is represented”, so Schonfeld. The individual advice which is exactly to the specific customer request is all the more important. Just so we can offer our customers always the right Offer solution.” Comprehensive customer service and consultation generally play a large role in Rajapack. To ensure a permanent contact with the customers and so a faster responsiveness, Raja Pack uses a multi channel strategy and relies on catalogues, Internet, telephone and field alike. This guarantees especially best advice customers in addition to an ever-growing assortment and fast delivery.
Rajapack r Pack GmbH is the German subsidiary of the international group of RAJA. The French group of companies offers a total 500,000 customers first-class solutions and numerous products for packaging and shipping. Five Logistics Centers allow with over 100,000 square metres of warehouse space, ordered goods within 24/48 hours in eleven countries in Europe to deliver. 820 employees, the RAJA group generated an annual turnover of EUR 223 million in 2009. In the current range, you will find more than 9,000 innovative packaging solutions with a optimum price/performance ratio. The company, based in Birkenfeld attaches particular importance to its comprehensive customer service, commitment to environmental protection, as well as a professional wholesale service.